Privacy Policy

help.updated 2026-04-20

Introduction

Travel Keeper (hereinafter "we", "us", or "our") understands the importance of your personal information. We are committed to protecting your personal information and privacy in accordance with applicable laws and regulations. This Privacy Policy applies to the Travel Keeper app and related services.

Please read this Privacy Policy carefully before using our products and services.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Email address and password (encrypted) provided during registration
  • Trip Information: Trip names, destinations, dates, etc. that you create
  • Expense Records: Amounts, categories, currencies, notes, etc. that you manually enter
  • Photos: Receipts and bills that you photograph or upload

1.2 Information Collected Automatically

  • Device Information: Device model, OS version, device identifier
  • Location Information: With your authorization, used to recommend currencies and tag expense locations
  • Log Information: App crash logs and performance data used to improve the product

1.3 Information We Do Not Collect

  • We do not collect your contacts/address book
  • We do not read your SMS messages or chat records
  • We do not track your real-time location without authorization

2. How We Use Information

The information we collect is used for the following purposes:

  • Core Services: Expense tracking, itinerary management, expense splitting
  • User Experience Improvement: Analyzing crash logs and performance data to optimize the product
  • Security: Detecting abnormal login behavior to protect your account
  • Customer Support: Responding to your inquiries and feedback

We will not use your personal information for purposes not disclosed to you.

3. Information Storage

3.1 Storage Methods

  • Your expense records, trip information, and other data are stored locally on your device first
  • After logging in, data syncs to cloud servers for backup
  • Photo data is stored locally; cloud sync is optional and controlled by you

3.2 Storage Location

  • Data is stored on cloud servers located in mainland China
  • When using services overseas, data may be transferred to servers in corresponding regions

3.3 Retention Period

  • We retain your information for as long as you use our services
  • After account deletion, we will delete or anonymize your personal information within 30 days

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Trip Members: Members you invite to a trip can see your expense records within that trip
  • Service Providers: Map services, exchange rate data providers, etc., receiving only necessary technical data
  • Legal Requirements: When required by law or government authorities

5. Your Rights

Under applicable laws and regulations, you have the following rights:

  • Right of Access: You can view your personal information at any time in the app
  • Right to Correct: You can modify your account information and preferences
  • Right to Delete: You can delete trips, expense records, or deactivate your account
  • Right to Export: You can export all of your data
  • Right to Withdraw Consent: You can disable location permissions etc. in system settings at any time

6. Protection of Minors

We attach great importance to protecting the personal information of minors:

  • Our products and services are primarily intended for adults
  • If you are under 18, please read this policy with your guardian
  • We do not actively collect personal information from minors and will promptly delete any such information if discovered

7. Information Security

We employ multiple security measures to protect your information:

  • All data transmission uses SSL/TLS encryption
  • Passwords are encrypted using irreversible algorithms
  • Strict access controls limit internal personnel access to personal information
  • Regular security assessments and vulnerability fixes

8. Privacy Policy Updates

We may update this Privacy Policy from time to time. When updated, we will notify you through in-app pop-ups or announcements. Material changes will require your consent.

9. Contact Us

If you have any questions, opinions, or suggestions about this Privacy Policy, please contact us:

  • Email: support@lvji.com
  • WeChat: Follow the official Travel Keeper account or join the beta group

We will respond to your request within 15 business days.

Effective Date: April 20, 2026

Last Updated: April 20, 2026

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